TOURIST LADS · INFORMATION

Key Information

Whether you’re comparing safari companies, need a quick answer, or are ready to start planning, this page points you to the right place: why travellers choose us, our Help Centre for fast answers, how to get in touch, and everything you need to know in our complete pre-departure guide.

500+

Adventures Completed

98%

5-Star Review Rate

Countries

100%

Funds Protected

Response Time

10+

Years of Experience

START HERE

Four Places to Find What You Need

Each page below covers a different stage of your journey — from deciding to book, to preparing, to travelling with confidence.

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WHY BOOK WITH US

Why Travellers Choose Us Over the Alternatives

Five principles set every Tourist Lads journey apart: authentic local experiences, trusted on-the-ground partnerships, fully tailored itineraries, travel that gives back, and effortless, personal planning from one dedicated specialist.

✓ Local guides & trusted partnerships, not booking algorithms

✓ Fully tailored — no fixed departures or group rosters

✓ 500+ adventures completed across 6 African countries

✓ Funds 100% protected by Swedish government guarantee

HELP CENTRE

Quick Answers, Fast Support

Our Help Centre answers the 10 questions travellers ask us most — insurance, visas, best time to travel, safety, payments, inclusions, cancellations, packing, tipping and customisation — plus free downloadable safari guides.

✓ WhatsApp: usually within 30 minutes

✓ Email: answered within 2 hours, every time

✓ 10 most common questions answered in full

✓ Free PDF guides for Tanzania, Namibia, Kilimanjaro & more

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Plan Your Africa Adventure

Ready to start? Tell us your destination, dates, group size and travel style, and a real specialist — not a bot or call centre — replies personally within 2 hours with a tailored itinerary and transparent pricing.

✓ Free enquiry, no obligation, no deposit required

✓ Personalised proposal within 2 hours

✓ Refined with you until every detail is right

✓ 30% deposit, Kammarkollegiet-protected, confirms your dates

WHAT YOU NEED TO KNOW

The Complete Pre-Departure Guide

Our most comprehensive resource — covering everything before you travel, during your trip, after you return, health & safety, logistics & documents, adventure-specific guidance, and our approach to sustainability.

✓ Visa, vaccination & packing guidance by country

✓ Daily safari rhythm, camp life & wildlife expectations

✓ Gorilla permit process, luggage limits & medical evacuation

✓ Our conservation & community tourism commitments

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STILL HAVE QUESTIONS?

Talk to a Real Specialist

Still not sure where to start? See why travellers choose us, or go straight to our full pre-departure guide — every question is answered personally, no automated replies.

No automated replies · No call centres · A real specialist answers within 2 hours